Whatsmode
Reviews and Complaints
SO PISSED OFF!!!
ORDERED FROM WHATS MODE, ONLINE STORE. I FINALLY RECIEVED MY SHOES A MONTH AFTER I ORDER THEM.
I CONTACTED CUSTOMER SERVICE, 2 DAYS LATER I WAS GIVEN THE TRACKING INFO AND STILL WAITED.HOWEVER, THE SCANDALS ARE NOT WHAT I ORDERED. THESE SCANDALS LOOK LIKE ORTHOPEDIC SHOES. THEIR RETURN POLICY SUCKS!!! YOU PAY FOR THE RETURN SHIPPING &YOU ARE NOT REFUNDED YOUR MONEY.
YOU WILL GET CREDIT TO YOUR ACCOUNT FOR ANOTHER PURCHASE. I DO NOT WANT CREDIT, BECAUSE I WILL NOT BE ORDERING FROM THEM AGAIN!!!!!!!!
I WILL TAKE MY LOST AND DONATE THESE SHOES TO A BLIND WOMAN WITH BAD FEET!!!!! DO YOURSELF A FAVOR AND DO NOT ORDER FROM THEM!!!
My experience was horrible. 6 months of complaints regarding not receiving products I purchased to either be ignored or told they’re looking into it to then be ignored.
Preferred solution: Full refund
TERRIBLE!!!!!
I placed an order over a month ago,,,, received Email my order had been shipped. 14 days later my order has not been received....
Phone number for Company is not correct , They will not answer questions about order??? I'm so pissed.... So what do we do? Now it's a go to the bank,,,turn them in for fraud,,,fight for who know's how long to get your money back??
This is a awful way to do business. I hope you are found out to be exactly what you are, no good!! Is there anyone that has had this problem? How did you get it resolved?????????????????????????????????????????
Could someone help? I really don't know what to do?
Do not order from this site!!
I placed an order with a total of $156 6 weeks ago and still do not have a tracking number. I have e mailed several times and they just reply with the same response each time which is "shipping takes anywhere from 4-6 weeks depending on your location" then I received an email saying "one of your items" is backordered yet they still haven't disclosed which item that is yet.
I am now just fed up and asked for my order to be cancelled and for a total refund.
Wish I would have read reviews before I placed an order with them. Lesson learned
Never received
Preferred solution: Full refund
Don't order from them
Terrible service .
Preferred solution: Deliver product or service ordered
SCAM!!
Don’t order from this site! I placed an order on 4.29.18 and received shipping info on 5.11.18.
Tracking continuously says “label created, not yet in system”. Customer service is no help. They don’t address the issue with tracking and keep telling me to use tracking.
I’ve opened a case with PayPal hoping to get my money back. Also, they hide comments on Facebook and delete negative comments on Instagram.
Scammers
Order made on June 23, still have not received
Order never received
Clothes Cheaply Made & Not as Described /Arrive 2+ months after ordering
- Customer service was responsive
- Product quality & return policy
Scam alert
False tracking number
WhatsMode complaint / scam I want a refund!!!
From: Jairo Martinez
Date: April 12, 2018 at 8:02:28 PM EDT
To:
Cc:
Subject: Re:[## 76171 ##] New customer message on March 22, 2018 at 05:45 AM
Reply-To: customerservices@***.com
Dear Customer,
I have requested a full refund at least 7 times regarding the "fake boots" I received. I finally got a real response from their company (see below) but have yet to receive any refund. I will be filing a complaint with the Attorney Generals office. This is from WhatsMode April 12th: My order number was #4117****"I went ahead and submitted the request for the refunds. It usually takes between 5 to 10 business days to be completed, depending on your bank.
We are sorry for the inconvenience and we thank you for understanding; we hope you continue to give us the opportunity to earn your business.
Should you have more questions, please do not hesitate to contact us. : )
Best,"
- False advertising boots received were nothing like i ordered
Preferred solution: Full refund
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Hi Fortunate Insect,Thank you for giving this situation to our attention. We understand your frustration and we're sorry for the issue you've been experiencing.
Please, provide us your order number #411 xxx so we can investigate and proceed to your request. Kind regards.