I ordered stuff in November 2017 for a Christmas present! It is now a few days shy of March 2018 and I have not gotten my order!
I have written over 25 emails asking for tracking numbers and my money back, and Everytime they sent a tracking number for DHL it didn't register on the DHL website!, And everytime I asked for my money back they said because it was already "shipped" (which it still hasn't been) they can't refund me, I would have to wait for the order to get to me, PAY RETURN SHIPPING, and then I'll get my money back once they inspect it.
Everytime I express my dissatisfaction, they continue to sent me generic prewritten emails that they appreciate my patience and they are having delays due to all their orders!! I had to go as far as reporting this as fraud to my bank and they are going to give me my money back and now are contacting them.
Product or Service Mentioned: Whatsmode Shipping Service.
Reason of review: Order processing issue.