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I am starting to worry that this is a scam. I ordered shoes two months ago!

I have tried to get in touch with someone four times. Finally, a week ago I received an email that the shoes had been shipped. When I check the tracking; however, it has no delivery date and has not been updated since the initial contact regarding shipping. I have emailed them four times and all I have gotten is a terse "we don't know." It is really frustrating that there is no way to call them and speak to a customer service representative in person.

Is anyone aware of a way that I can? I was really excited about these shoes, but I am not convinced that I will EVER receive them and don't know what steps to take from here.

I feel like someone just stole my money from me. I will NEVER order anything from this site again.

Product or Service Mentioned: Whatsmode Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jun 14.
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WhatsMODE
#1507895

Hi,We're sorry for the logistic issue you've been experiencing. Please, provide us your order number #411 xxx so I can investigate and fix your issue asap.

I get your point and I am looking forward to hearing back from you. Kind regards

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