Customer service
Delivery Service

Update by user Jul 06

After getting in contact with them a couple of more times, the shoes were delivered and fit me.

Original review posted by user Jun 06

I ordered a pair of shoes early May and they said it would take 7-15 business days to have my shoes arrive. It's been almost a month now and they still haven't arrived.

When I emailed them on the last business day, they did reply with a tracking number, but I'm afraid it's a false one. Every time I plug the number into the website they gave me, it says it's unknown. I couldn't find those shoes on any other website known to man, so I went with that one. Now I'm about $35 short and still waiting for the shoes.

Even though they have really quick customer service, I'm afraid it might be a total scam. I do not advise anyone to buy from this website unless they want their money taken and to be ripped off.

Product or Service Mentioned: Whatsmode Shipping Service.

Reason of review: Order processing issue.

Monetary Loss: $34.

Preferred solution: Deliver product or service ordered.

I liked: How fast they responded to me, Customer service was responsive.

I didn't like: How long the order is taking to get to me.

Company wrote 0 private or public responses to the review from Jun 06.
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Hi Industrious Swan,Thank you for bringing your situation to our attention. We're sorry for your tracking issue, could you please give us back your order number #411 xxx so we can fix your problem as soon as possible.

Looking forward to hearing back from you. Kind regards.

to WhatsMODE #1505068

The tracking number now says that the shoes will arrive tomorrow, and I’m super happy about that! If the shoes don’t get here then I’ll reply the tracking number, but right now it seems pointless. Thank you so much!

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