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I ordered black, suede buckle boots size 9.5. They looked so cute in photo that company pics showed.

I was thrilled about the order, waited patiently for several week. I finally had to send an email to company asking where my order was. They did respond with an email that said my order was being processed. A couple more emails from me to them after waiting so long and finally received what i was hoping for.

Boots arrived...if you want to call them that. They are the ugliest boots i have ever seen...look like they belong on a *** They were NOT the boots I ordered and they were NOT SUEDE!! To top it off they sent me two LEFT foot boots!!! The smell coming off of them made me gag...the odor was like gasoline i kid you not.

I was and am still extremely upset. I have posted all of this to them in a couple emails and they said they would reimburse me.

They also said they would give me 20% off my next order!!!! Hahaha....i wouldn't order another thing from this company if you paid me to.

Product or Service Mentioned: Boots.

Reason of review: Not as described.

Company wrote 0 public responses to the review from May 13.
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#1480616

Hi, we are sorry to hear you had such a bad experience with us. We'd like to offer our sincerest apologies for any inconvenience we may have caused you. Please, could you kindly provide us your order number #411 xxxx so we can act on your request as soon as possible.Looking forward to hearing back from you.With kind regards.

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